Basics of Hospitality: Evolution History and Development; 2 Volumes
Kamra, Krishan K.
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Book ID : 39769
ISBN-10 : 81-8457-365-0 / 8184573650
ISBN-13 : 978-81-8457-365-7 / 9788184573657
of Publication :
of Publication :
Edition : (First Edition)
Language : English
xx, 590p., Figs., Bib., Index, 25 cm.
Vol. I: 1. Hospitality origin meaning and definition. 2. Tourism through the ages. 3. Hospitality industry: history and development. 4. Hotel: evolution meaning and definition. 5. Indian hotel industry. 6. Mega hotel chains in India. 7. Food timeline: social history manners and menus. 8. Food timeline FAQs: meals and holiday entertaining.
Vol. II: 9. Prominent hotels in the historical context. 10. Food timeline: restaurants chefs and food service. 11. Hotel marketing. 12. Resorts and site selection process. 13. Resort marketing and sales promotion: a conceptualization. 14. Quality control and Quality assurance. 15. Role responsibilities and attributes of a receptionist.
The basics of hospitality for thorough understanding of the role of education in hospitality sector are touched upon at length. This introduction of hospitality provides balanced coverage of the wide range of components within the hospitality industry by taking a very practical hands on approach to the study of hospitality and hotel management. The book indeed provides an overview of the hospitality/hotel industry including discussions of the growth of hospitality and tourism through the ages, hospitality as the nerve centre or hub of the hotel industry a salient and distinguished hotels in the chronicled context and growth of hotel industry in India including the outstanding hotel chains, together with the food timeline. This text is a nuts and bolts type introduction to the hospitality industry and will help the student and professionals similarly to learn not only how to satisfy their customers guests but to make the most of the advantages this industry have to offer them. This book forms an essential reading for teachers students and researchers in area of hospitality besides being valuable to hospitality/hotel industry staff, government and policy makers.