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Hotel Management: Health Care / Jain, C.S.
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Hotel Management: Health Care
Jain, C.S.
 
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List Price : US$ 44.78
Our Price : US$ 35.82

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  Book ID : 37234
  ISBN-10 : 81-7884-659-4 / 8178846594
  ISBN-13 : 978-81-7884-659-0 / 9788178846590
  Place of Publication : Delhi
  Year of Publication : 2010
  Edition : (First Edition)
  Language : English
  288p., Bib., Index, 23 cm.
   
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 CONTENTS
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CONTENTS:-
1. Introduction
2. Risk Management Dynamics
3. Regulatory Environment : Standards and Risk Management
4. Identifying and Controlling Risks in the Workplace
5. Patient/Consumer Communications to Reduce Risk
6. Financing of Risk and Insurance
7. Total Quality Management, Continuous Quality Improvement
8. Ethical Issues for Risk Managers
9. Assuring Safety and Security in Health Care Institutions
10. A Primer on Medical Malpractice
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 DESCRIPTION
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In the simple language we cany say that this book describes the industry in relation to social trends and cultural patterns. It will help you develop the leadership skills that are so important in this dynamic industry. Perhaps the most striking contemporary trend affecting the hospitally industry is "globalization." Nations no longer exist in quiet independence but in growing, mutal dependence. As a result. Western countries and cultures have begun to recognize the strength, vitality, and complexity of other nations and cultures. This book has been prepared with a deep appreciation of other traditions and cultures. But it is not an "international'' book in the sense that all cultural and historical forms of hospitality are represented. The authors acknowledge that their own cultural heritages and industry experiences arc limited.

One historical aspect of hospitality is the obligation to treat strangers with dignity, to feed them and provide them drink, and to protect their safety. As the world becomes increasingly "smaller" and aware of its vast diversity, this "spirit of hospitality" seems especially important. This book invites you to share in this spirit.

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