As many engineering and science graduates and post graduates leave the colleges unprepared to meet the demands of the government, business and industry, this problem has a ripple effect throughout the societal system. Technocrats who are not prepared to become responsible, productive employees become a burden to the employing organisations. These graduates, post graduates and doctorates in science, arts, commerce, engineering, agriculture, medicine, law, social sciences etc., products of an education system that does not focus on knowledge relating to total quality management, increase social welfare costs.
The past decade has seen an unprecedented accumulation of knowledge concerning total quality management. Unfortunately, the very mass of the information explosion has created problems for those concerned with disseminating the material. School, college and university courses, initially structured to meet the growing demand for quality based teaching and learning has become an uphill struggle for teacher and student alike. Teachers, instructors, lectures and professors invariably specialists in any one of the number of disciplines have to garner information from journals quite Remote from their own fields. This is really a time consuming job and is likely to be avoided by everyone. Even after relevant information is gathered, the rational organisation of the material has become a logistic problem. It is in this context that the encyclopaedia of total quality management is being produced with a view to catering to the growing needs of quality auditors, consultants, certifying agencies and the faculty members of total quality management.