This updated edition of the book deals with the Consumer Protection Act of 1986 and the complete overhauling of its structure brought about by the amendments of 2001& 2002.
Significant decisions of the Supreme Court and the National Commission have contributed greatly to the development of the law on the subject and have been analytically dealt with by the author at appropriate places in the book. In addition, a good number of foreign cases have been added, e.g., those of English and EEC Courts showing their experiments with consumer protection programmes. In order to illustrate and exemplify the law in various areas of commerce and services, the author has used the recent and landmark decisions of the consumer courts and explained the law thereto.
Useful practice notes have been provided for filing complaints with consumer redressal forums, for preparing written statements, appeals and for getting orders executed. The clear presentation makes it very easy even for a layman to understand the law, his rights and obligations and how to proceed in case he wishes to file a suit under the Consumer Protection act to defend himself.
This book would prove to be indispensable for judges, lawyers, law students, consumer protection forums and all those concerned with consumer rights in general.