Talent management: principles and practices offers a hands-on resource, which contains the most current and important information on how to attract, retain, and motivation. Designed to meet the needs of today's orgainisations this book is filled with practical advice on how to implement employee and customer-centered programs that emphasise consensus building; self, group, organisational, and one-to-one awareness and effective communication; clear connections to overall business objectives; and quantifiable business results. With lessons from companies that are widely recognised as among the best in organisation change and leadership development, the book is offers invaluable lessions for succeeding during challenging times.