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Modern Management in Hotel and Catering Industry / Gusain, K.S.
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Modern Management in Hotel and Catering Industry
Gusain, K.S.
 
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List Price : US$ 49.28
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  Book ID : 37236
  ISBN-10 : 81-7884-577-6 / 8178845776
  ISBN-13 : 978-81-7884-577-7 / 9788178845777
  Place of Publication : Delhi
  Year of Publication : 2010
  Edition : (First Edition)
  Language : English
  304p., 23 cm.
   
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 CONTENTS
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CONTENTS:-
1. Introduction
2. Managing the Hotel Organisation
3. Personnel Management for Hotel Industry
4. Hotel Staff
5. Organising Procedure
6. Hotel Environment Management
7. Employee Recognition and Motivation
8. Organisation and Operation
9. Future Trends
10. Uniform Conditions
11. Safety Rules
12. Career in Catering Industry
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 DESCRIPTION
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Beginning with an introduction to the travel and tourism industry, the book goes on to discuss various types of tourism, tourism infrastructure, telecommunications, tourist transport, and Indian and international tourism organizations. The book explains how to set up travel agencies and tour operations and their, tourism role in the tourism industry. Key topics, such as tourism' product, tourism marketing, customer service skills, economic, environmental, sociocultural, and political impacts of tourism, and planning, managing , and developing a tourist attraction are discussed at length. The emerging trends in tourism, such as GDS, e-marketing, and web marketing are also explored.
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