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Advanced Quality Management / Mandirwala, Rashmi D.
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Advanced Quality Management
Mandirwala, Rashmi D.
 
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List Price : US$ 43.53
Our Price : US$ 34.82

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  Book ID : 41143
  ISBN-10 : 81-8376-390-1 / 8183763901
  ISBN-13 : 978-81-8376-390-5 / 9788183763905
  Place of Publication : Jaipur
  Year of Publication : 2013
  Edition : (First Edition)
  Language : English
  vii, 199p., Index, 23 cm.
   
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 CONTENTS
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CONTENTS:-
1. Introduction to Total Quality Management.
2. laying the Foundation for TQM.
3. Methods in TQM.
4. Work Excellence through TQM.
5. Effective Training for TQM: Case Study of an Engineering Company.
6. TQM in Commercial Banks.
7. Total Quality Management in a Public Sector Unit.
8. TQM Techniques in Singapore Army.
9. Statistical Quality Approach in Malaysia.
10. A Total Quality Approach in Malaysia: A Case Study.
11. Quality Control and Inspection.
12. Standards and Standardisation.
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 DESCRIPTION
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The major affect of total quality management in India has been the attitudinal change that it has brought about throughout the organization. Total quality management as an intervention in oganizational development tries to make the ordinary extraordinary and the focus all along is on people as they hold the key to managing change in the future of the organization.

Participatory management employee suggestion systems quality control circles network organizations etc, are some of the techniques the managers tries in his quest for quality control. Bringing to the fore the basic aspects, foundation methods, techniques and training for TQM at the outset the book deals with the use of TQM in work excellence commercial banks, PSUs, army statistical quality control inspection standards and standardization. The book has immense utility for students, teachers scholars managers and general readers.

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