India has emerged in recent years as the most preferred destination for outsourcing of Information and Communications Technology (ICT) services. The vibrant ICT industry is contributing immensely by providing information about latest technology and international business practices. Various sectors of the Indian economy-industry, finance, trade, transport, health and education-have adopted information technology in a big way.
In fact, ICT industry has become India’s premier growth engine, crossing significant milestones in terms of revenue growth, employment generation and value creation. The rapid growth of the industry has been attributed to availability of human capital, entrepreneurship, social networking, favourable policy environment and entry of multinationals.
This book explains and examines in detail the role and contribution of the ICT industry in various sectors of the economy of India. It provides an analytical framework to evaluate the competitive strength of ICT industry in India.