Every medical facility tries to provide best possible services to its customers. Standard Operating Procedures (SOP) of various departments together constitute a hospital manual which significantly determines the performance of a hospital in practical terms. Thus, every hospital must prepare SOP in a way that it ensures consistency in working of varied departments on the one hand and enables to obtain best results in a cost-effective manner on the other. The present book will prove a useful aid in preparing SOPs. It is written keeping in mind the problems usually faced by middle and small size hospitals during the first few years of their operation. It not only lays down the basic duties and responsibilities of staff members, procedures and policies but also provides many samples stationery formats applicable to various departments. This book will be particularly beneficial to all such persons who are involved in managing middle and small sized hospitals and is also useful for the students of MHA, DHA, and MBA(HA). |
