CONTENTS:-
Section I: Introduction; 1. E-Governance: An Overview -- N K Jain; 2. Citizen Centric E-Governance in India -- Vikas Kanungo; 3. Lessons from the Field: E-Government -- www.digitaldividend.org; 4. The Road Map for Successful E-Governance -- Sameer Sachdeva; 5. Towards e-Governance Failure -- Sameer Sachdeva
Section II: Issues and Perspectives; 6. Capacity Building for E-Governance in India -- S R Das and R Chandrashekhar; 7. Public-Private Participation in E-Governance Projects: The ICT Factor -- Jayshree Bose; 8. Studying the Developmental Impact of E-Governance Initiatives: An Exploratory Framework -- Shirin Madon; 9. What is Wrong with E-Governance Projects in India? -- Shankara Prasad; 10. Summing up the Key Challenges Facing E-Governance and a Realistic Vision of the Solutions -- Jaijit Bhattacharya
Section III: Infrastructure and Technology; 11. A Framework for E-Governance Solutions -- P A Mittal, M Kumar, M K Mohania, M Nair, N Batra, P Roy, A Saronwala and L Yagnik; 12. Securing E-Governance, Digitally -- Faiz Askari; 13. Enabling E-Governance: Integrated Citizen Relationship Management Framework - The Indian Perspective -- Vineet Agrawal, Manish Mittal and Lavanya Rastogi; 14. Convergence and E-Governance : National Informatics Centre - An Active Catalyst and Facilitator in India -- M Moni and N Vijayaditya
Section IV: Cases; 15. Gyandoot: An E-Government Initiative in India -- Anoop Krishan and Vivek Gupta; 16. Evaluating E-Governance: The Impact on the Marginal Stakeholder -- Jayshree Bose; 17. E-Governance Cases: An Indian Collection -- G G K Murthy; Appendices; 1. E-Governance: Key to Good Governance; 2. 29 Summary Assessment Projects Details.
DESCRIPTION
Everyday, we read reams about how India is emerging as a global frontrunner in the realm of Information Communication Technology (ICT). But one ICT-enabled revolution that is flowing quietly like an undercurrent, eclipsed by the IT revolution, is getting ignored in the bargain. This book unearths the undercurrent, the rapid growth in e-Governance projects in India, through which the government is not only facilitating online citizen services like bill and tax payment, delivery of government certificates, land registration, etc., but is also aiming to move towards a scenario, where citizens will actually be able to participate in day to day governance and policy formulation-which is the ultimate objective of e-Governance in every country.