No employee is good or bad in an organisation. It is how he decodes him. This book portrays the long years of experience of the writer who has observed very closely short cut dialogue between the boss and the subordinate, that is, in the most liberal terms laconic. The absence of transparency among the colleagues and the growing frustration in the employees impedes the flow of communication. This was the inspiration and aim for undertaking this book to present before the managers and the employees, how best to understand the dynamics of communication and the methods to improve upon it, to strengthen the chain of relationship within the system.
