Working Anger: Preventing and Resolving Conflict on the the Job
Potter-Efron, Ronald T.
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(PB)
PRODUCT DETAILS
Book ID : 21439
ISBN-10 : 81-7822-025-3 / 8178220253
ISBN-13 : 978-81-7822-025-3 / 9788178220253
Place
of Publication :
Delhi
Year
of Publication :
2001
Edition :
Language : English
176p., 22 cm.
CONTENTS
DESCRIPTION
Working Anger provides guidelines for handling conflict in ways that actually improve performance and help build positive attitudes. It offers a practical, step-by-step program designed to help prevent unnecessary conflicts and successful resolve disagreements when they do arise.